Q: Does the PetSafe Indoor Cat Barrier, Model PIRF-300C, come with one transmitter collar?
A: Hi Brian,
Yes, the Pet Safe Indoor Cat Barrier (PIRF-300C) comes with one transmitter and one cat collar. You can add additional collars & transmitters as needed.
Q: i realize that the collar has batteries but does the disc unit run on batteries also or is there an adapter to plug into an outlet?
A: Hi Deb,
Thank you for your great question. The disc (transmitter) plugs into a standard wall outlet with the AC adapter.
Q: How do you adjust the range you want ?
A: Hi Sandy,
If you look at the image, you will see a dial just below the PetSafe logo. You use the dial to increase or decrease the range. Please see this product at https://www.radiofence.com/petsafe-indoor-cat-barrier
Q: A person with 9 house cats how many systems would I need??
You will need 9 collars for each cat. As for the transmitters it will depending on how many areas you want to try and block. If it is one area then you will need the 9 collars and 1 transmitter. You can use as many transmitters and collars as you need.
Q: Phase Cancelation
I recently purchased two PIRF-300 Transmitter and Receiver Combos. Yes, they work great. Just one problem. The transmitters when set in close proximity they tend to cancel each other out. How can I avoid this from happening? The area where your product is being used is 15 X 18.
Do I need to open up the item and change an internal setting within the transmitter? What can I do to create an even field of coverage for my area.
A: If you have an overlap that is causing the signals to cancel each other out you can turn down the transmission range so that they are no longer overlapping. This can be set to a radius of 2-10 ft. With that being said, if you can put one of the transmitters in the middle of the 15 x 18 area it will be able to cover the entire space. The transmitter can cover 10 feet in each direction or a 20 foot diameter.
Q: Where do I find the extra collars for the Part Number:PIRF-300C?
A: The part number for additional collars for the PIRF-300C is: PCF-275-19
Q: Is there a way to preven the signal from traveling Above the unit? I need this for an area in my basement however it transmits trough the ceiling onto the floor above shocking her there as well .
You would have to be able to position the unit in a way that it would still block the desired area despite turning the signal down to a level that wouldn't reach upstairs.
Q: What frequency does this use? The reason I ask is my dogs have the in-ground Sport Dog fence which the Pet Safe collars work for. I don't want the cat collar and dog collars on the same frequency, as the cat needs to stay inside, while the dogs can use the doggie door.
Both the dog collars and cat collars work with the transmitter disk that is a part of this system. Therefore, if your dogs are wearing their collars they would not be able to get past the barrier set on the indoor transmitter to get outside.
Q: How do i order an additional collar? Which cost is compatible with the indoor cat barrier?
A: Hi Jacey,
Here is a link to order an additional collar:
Q: Will this work through an interior wall?
A: Hi Ryann,
Yes the system uses a radio signal so it will work through an interior wall.
Q: I have this transmitter and I need a new collar for one of my cats. Do you sell just the collars for a lesser price?
A: HI Carol,
Thank you for your question. You can purchase the cat collar separately. Please copy and paste this link into your browser for more information: https://www.radiofence.com/petsafe-cat-fence-collar
Q: Does the collar have to be removed every 12 hours or can it stay on the cat at all times?
A: It is recommended to take the collar off your animal occasionally. Because they have to be worn tight, the constant contact between the receiver and your pets skin can cause some irritation. It is good to give your pet a break from this.
Q: In the unlikely event of a “system malfunction” of the collar or transmitter.
Would the. Maximum level of deterrent cause harm to my cat beyond the 10’ range? And what is the highest level it is the designed to transmit?
A: Hi Wayne,
While this is extremely unlikely to happen, if it did the highest level of correction would not hurt your cat. Also, the levels of correction are adjustable and if the collar was not set to the highest correction level then it would not give a static correction at that level.